BasinDesk Acceptable Use Policy
Effective [effective date to be confirmed]. This policy is part of the Terms of Service.
You are responsible for everything you and your users do with BasinDesk. These are the rules. We may suspend or end an account that breaks them, or that we believe puts us, our providers or other people at risk.
1. Follow the law
Use the Service only in ways that are lawful where you are and where the people you contact are. You decide whether a call, a letter, a lookup or any other use is lawful. We do not decide it for you.
2. Using the data
- Use the data for your own organization's business only. Do not resell it, publish it, share it outside your organization or build a competing product with it.
- Do not scrape, crawl or bulk download the Service, or use any automated means to copy it, beyond the exports we provide.
- Do not use the data to decide anyone's eligibility for credit, insurance, employment, housing or a government benefit.
- Do not use the data to harass, threaten, stalk, embarrass or harm anyone, or to find a person for any unlawful purpose.
- Confirm who owns what before you act. An ownership list is what an operator filed, not proof of ownership.
3. Calling
- Present only your own telephone number as the caller identification.
- Before you call, decide whether the law allows the call, including under federal and state Do Not Call and telemarketing rules, and keep whatever records the law requires of you.
- Do not call a number flagged as being on a Do Not Call list unless you have a lawful basis and have completed the Do Not Call Acknowledgment.
- When a person asks you to stop calling, record it in the Service at once and do not call that person again.
- Call only at the hours the law allows where the person is.
- Say truthfully who you are and why you are calling. Do not mislead anyone about your identity, your company or your purpose.
- Do not use the Service to play recorded messages or to place calls without a live person on your side.
- If you record a call, give every notice and get every consent the law requires.
- Do not threaten, abuse or pressure anyone.
4. Mail
- Every letter must say truthfully who it is from and must carry your own return address.
- Do not make a letter look like it comes from a government office, a court, an operator, a lender or anyone you are not.
- Do not send anything that looks like a check, an invoice, a bill, a legal notice or an official form when it is not one.
- Do not make false, misleading or unsupported statements about value, deadlines, ownership, legal rights or what will happen if the person does not respond.
- Follow every law that applies to offers to buy or lease property or mineral interests, including any required disclosures.
- Do not send anything unlawful, threatening, obscene or harassing.
5. Lookup providers
- Use only your own account and your own key with a lookup provider, and follow that provider's terms.
- Make a lookup only when you have a lawful purpose for it.
- Do not use lookup results for any purpose your provider or the law forbids.
6. Artificial intelligence features
- Review everything a feature produces before you use or send it.
- Do not ask a feature to imitate another person or company, to produce false statements, or to copy material you have no right to use.
- Point us only to websites and documents you have the right to have us read.
7. Accounts and security
- One person per sign-in. Do not share sign-ins or let anyone outside your organization use your account.
- One free trial. Do not open, or try to open, more than one trial for yourself or your organization.
- Do not probe, attack, overload or interfere with the Service or with other customers' accounts.
- Do not try to get around any paywall, limit or security measure.
- Do not upload malicious code.
8. What we may do
We may review use of the Service, hold or cancel any call, letter, lookup or campaign, remove content, limit features, suspend or close accounts, and report unlawful activity to the authorities. We are not required to monitor anything, and nothing we allow is approved by us.
9. Reporting a problem
To report misuse, or to ask a BasinDesk customer to stop contacting you, write to [contact email to be confirmed] or to [legal entity to be confirmed], [mailing address to be confirmed].